“Dear Andy Ellen,
It is unbelievable. My PR has been granted after all my problems with previous agent who let me down. And it is because you told me not to give up
I could not type on here. A severe heart-beating at this moment.
Thank you so much.
I am in the office, but I can not express my emotion to other people.
Firstly, I just want to say how much I appreciate your effort to get my PR
I was not able to do anything when I read your email.
I would like to thank you for your hard work, help and advice during my visa application process.
When I came to you two years ago,I was really frustrated with what my last agent failed to do and I was overwhelmed with unending issues in my life.
After meetings with you, I began to feel more confident and at ease with the complicated PR visa process.
Thank you to you for directing me on what forms needed to be filled out regarding 189 and 190 visas and especially my Regional Study points claim issue which the other agent missed.
I am really happy to write down this letter in early morning.
Many thanks again and will keep in touch.”
– From Min Ha Kim